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The 2025-2026 Calendar

Courses

Hospitality in our hearts

Classroom training

You have a hotel or non-hotel establishment and want to stand out from the competition? Teamwork training courses help you to grow up and to reach your objectives. Update your skills and those of your staff, learn new strategies to increase your competitiveness and customer loyalty. The tourism sector is constantly evolving: invest in training to meet the challenges of the market, seize new opportunities and improve your resources.

The courses are at limited number and confidential exclusively owners, managers, directors and employees of accommodation facilities.

2025-26

The advantages of registering now

The sooner you sign up, the more you save

By purchasing one or more courses in advance, you save up to 25% on the participation fee.

No risk in case of unforeseen events

Your credit is always guaranteed. If you are no longer able to attend, you can have anyone you want replace you in the classroom or use the fee in another course of your choice within a year.

Courses

Hotel Design Lab

 25 / 26 / 27 November 2025 

Training course to relaunch the hotel on the market

Have the rooms and spaces in your establishment lost attractiveness? Would you like to renew the identity of your hotel and place it strongly and clearly on the market? Are you afraid to restructure, make mistakes and go over budget? Compare yourself with consultants and experts on factors influencing the hotel industry today, on the solutions most effective ways to innovate the hotel and on the methods, trends and innovations of the design hotel.

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Courses

Hotel Revenue Lab | Basic

 20 / 21 / 22 January 2026 

Basic Training Course on Revenue Management

A course dedicated to those who wants to approach Revenue Managementlearn the basic techniques and understand the principles for its application. You will be guided in the basic theory, but also and especially in practical application with examples and individual and group exercises that will stimulate you to think and see room sales from a different perspective, with the aim of optimising turnover through the use of price and availability levers. [...]

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Marketing to find staff

 27 January 2026 

Training course to attract candidates and find ideal employees

Today, the real challenge is to find staff, which is why it is important to know the job market in tourism and what the features of the hotel that attracts employees. To increase the number and quality of applications, one must learn to apply tools and techniques to branding e marketing and present themselves correctly to potential collaborators in an increasingly saturated and competitive market, [...].

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Courses

Hotel Revenue Lab | Advanced

 10 / 11 / 12 February 2026 

Advanced Training Course on Revenue Management

An advanced course focusing on strategies for performance optimisation, addressing both topics strictly related to Revenue Management and topics related to Sales, Distribution and Profitability. [...].

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Breakfast Lab

 17 / 18 / 19 February 2026 

Training Course on Making Breakfast Excellent

Want to increase bookings, get positive reviews and build guest loyalty? Make your establishment's breakfast amemorable experience and transform it from a cost centre to revenue centreYou will learn how to do it, step by step.

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Telephone, over-the-counter and online sales

 24 / 25 / 26 February 2026 

Training course on the basics of sales and business communication.

All the practical tools to improve the for sale direct, telephone and digital, through techniques concrete and replicable.

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Hotel Revenue Lab | Profit

 3 / 4 / 5 March 2026 

How to optimise and balance hotel costs and revenues

Hotel Profit Lab is an intensive course of Profit Management and Management Control designed to give you full control over the economics of your business. It will provide you with a clear method for analysing and managing costs, optimising purchases and interpreting performance indicators, with the aim of translating theory into concrete results through the practical use of management control software.

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FROM FIRST CONTACT TO LAST GOODBYE: TRAINING IN WORDS AND ACTIONS THAT REALLY COUNT

Words and actions that really count

 18 / 19 March 2026 

Training course to improve the relationship with guests in contact moments.

From the first contact to the last greeting, the words, gestures and tone used in contact with guests influence the trust and the quality perceived experience.

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Courses

Hotel Revenue Lab | Digital

 10 / 11 / 12 March 2026 

How to integrate Digital Marketing and Revenue Management strategies

The Digital course will guide you through the main digital marketing levers. You will learn how to build a strong identity, develop effective direct booking strategies, use data to optimising performance and create targeted digital marketing campaigns. Through operational simulations you will acquire the necessary skills to optimise your hotel's marketing investments.

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Hospitality Leadership Academy

 24 / 25 / 26 March 2026 

Training course on leadership and team management for hospitality

How to become leader capable of inspiring, managing and evolving team complex, responding to the needs of the transforming hospitality sector. 

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Find out how we can help you improve your business and achieve your business goals