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We introduce ourselves

About us

At your side

Hospitality has been a hot topic for us since 1998

Yes, hospitality is close to our hearts and - as our name suggests - we work as a team to offer tourism operators all-round consultancy and training, as well as economic feasibility studies, territorial marketing research, operational manuals, workshops and events.

We come from afar

Teamwork in 25 years of activity has given over 3000 customersthe opportunity to perform their role to the best of their ability, with more results and satisfaction.

Different skills

We are a heterogeneous team made up of professionals with different skills who work together to make your business run smoothly.

Hospitality and us

Hospitality is our world and we are familiar with the daily challenges of the industry, so the best choice you can make is to entrust your project to us.

OUR COMMITMENT

Our Vision
and our Values

  • QualityWe support the development and competitiveness of the tourism sector through quality consulting and training services
  • InnovationWe promote innovation, sustainability and social responsibility in tourism
  • Customer satisfactionWe listen to our customers' needs and preferences and support them at every stage of their journey.
  • CollaborationWe want to create relationships of trust, transparency and collaboration with our customers

Our expertise

Marketing - Management Consulting100%
Operational training90%
Workshops and Events85%
Research and marketing80%
Publications on the theme of hospitality75%

We are a company specialising in services for the world of tourism. We offer customised and innovative solutions to help our customers achieve their growth and competitiveness goals. Our expertise is based on a profound knowledge markets, trends and best practices in the sector. 

At your service

A team of professionals

Our team consists of qualified professionals e enthusiastswho bring their skills and creativity to every project. We like working togethervaluing differences in age, tastes and experiences that enrich us and stimulate us to improve. We are a well-rounded team, ready to challenge expectations and offer innovative solutions.

Mauro Santinato

Founder & CEO

Piero Marini

Sales manager | Host, Demo Hotel Design Emotion

Maria Antonietta Pelliccioni

Consultant & trainer

Andrea D'Angelo

Consultant & trainer

Cecilia Cianfanelli

Consultant & trainer

Nicola Delvecchio

Consultant & trainer

Antonio Miano

Consultant & trainer

Silvia Iommi

Consultant & trainer, NLP coach

Sebastiano Tramontano

Consultant & trainer

Fabrizio La Volpe

Consultant & trainer

Andrea Agazzani

Consultant & trainer

Federica Paone

Training & event manager

Carla Mussoni

Event Manager

Diana Rhodes

Event Manager

Elisa Cimatti

Event Manager | Editor, we:ll magazine

Giorgio Santinato

Event & Marketing Manager

Annalisa Alessi

Accounting Manager

Valentina Guidi

Accounting Manager

Anna Salvatori

Graphic designer

Luigi Dalprato

IT Manager, R&D

Find out how we can help you improve your business and achieve your business goals