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The 2023/24 programme

Courses

Hospitality in our hearts

Classroom and online training

From over two decades, the calendar of courses in Rimini is a unmissable appointment for tour operators and for those who want to deepen their technical skills. Our courses are designed to offer updates, stimuli e opportunities a those working in the tourism sectorputting it in touch with the latest news, best practices and most effective tools.

The courses are limited in number and reserved exclusively for owners, managers, directors and employees of accommodation facilities.

Training for hoteliers and hospitality entrepreneurs

Starting from €590

Training course for a WOW breakfast

Do you want to improve your hotel or non-hotel breakfast and turn it into a memorable experience worthy of a positive review by your guests? Learn how to do it, step by step.

The course is aimed at owners, managers, f&b managers, breakfast and kitchen staff.

Lab terminated

Highly educational course on Revenue Management

Hotel Revenue Lab is a two-level training course (Basic and Advanced) combining practice and theory, delivered by HotelPerformance consultants and trainers who are committed to the field every day and for a long time.

With Hotel Revenue Lab, you will really learn Revenue Management, thanks to a proven method of application on hundreds of establishments: business and leisure hotels, resorts, b&b, camping.

  • 20 / 21 / 22 February 2024Basic
  • 19 / 20 / 21 March 2024Advanced
  • 09:00 - 18:00
  • Demo Hotel Design Emotion
  • Emanuele NardinDirector Hotelperformance and founder Hotel Revenue Forum
  • Emanuele MansuetiHotelperformance consultant and trainer
  • Fabrizio La VolpeHotelperformance consultant and trainer
  • Lorenzo CesarottoRevenue Team Leader Hotelperformance

Lab terminated

Increase profits and customer satisfaction with ChatGPT and generative AI.

Through a balanced mix of plenary sessions and hands-on activities, we will guide you in discovering how tools such as ChatGPT, Bard, Dall-E, and others can not only increase efficiency and effectiveness in your day-to-day operations, but also open up extraordinary new possibilities for your business.

  • 27 February 2024
  • 10:00 - 17:00
  • White Dwarf
  • Mirko LalliFounder & CEO - The Data Appeal Company
  • Silvia MoggiaData Storyteller & Strategist - The Data Appeal Company
  • Martina ManescalchiConsultant and trainer
  • Raniero RomagnoliChief Technology Officer - Almawave
  • Giancarlo CarnianiPresident & Founder - Hospitality Innovation Academy

Seminar completed

Intensive course on Leadership and Team Management for Hospitality

S.M.I.L.E. is the new training project aimed at the personal growth of managers, team leaders and aspiring managers. S.M.I.L.E. stands for the 5 pillars of the training method: Self-confidence, Meaning, Inspiring, Leading and Empowering. You will learn which leadership style is most suitable for you, you will acquire interpersonal and personal skills, skills for dealing with difficult moments, strategic thinking and systemic thinking skills, you will know how to select the right employees, how to support and grow the team and individual employees, and finally how to retain talent.

Lab terminated

Find out how we can help you improve your business and achieve your business goals