Follow Us On

AI for hospitality

350.00 + VAT

The use of main generative AI tools (ChatGPT, Claude, Gemini) applied to your company's operational areas.

No prior technical expertise is required. It starts with the basics and progresses to practical operational use. Those who already have some experience with AI will still find value in the specific applications for the hospitality sector and advanced prompting techniques.

What do the participants bring home:

  • Practical competence in the use of major AI tools
  • Ready-to-use templates and prompts for communication, marketing, and sales
  • A personalised action plan with 3 areas for immediate implementation
  • The ability to independently evaluate new AI tools for one's own organisation
SKU: AIperlhospitality Category: Tag:

Programme

  • What is AI and why nowDifference between traditional automation and generative AI; the paradigm shift in search (from SEO to AI Overview)
  • Generative AI for communicationChatGPT, Claude and Gemini to create content: site texts, social, newsletters, review responses (hands-on workshop)
  • Guest communicationEmail before/after stay, replies to reviews, multilingual communications
  • MarketingWebsite content, SEO, social media, newsletters
  • Sales and revenueCompetitor analysis, commercial proposals, upselling
  • Day-to-day operationsReports, translations, procedures, automations
  • Personalised action plan for your organisation

Compulsory AI Act Module: Informed, Safe and Regulatory Use

This allows the training obligation to be fulfilled for all workers
  • The limits of the machineHallucinations and the requirement for human review (fact-checking)
  • Privacy and GDPRNever enter guest data or company secrets into prompts.
  • Copyright and TransparencyRules for the ethical use of text and images (Art. 52 AI Act)
  • Our property's policyWhich tools we can use and which are prohibited.

Course info

  • 23 September 2026
  • 09:30 - 17:30
  • Demo Hotel Design EmotionVia G. dalle Bande Nere, 20, 47921 Rimini RN

Speakers

Armando Travaglini

Tourism Digital Marketing consultant and trainer